Terms and Conditions

The Safari Boys is an independent company, located in Namibia, Africa and engaged by you to provide overland safaris, tour facilitating and tour packages and other travel services.   All vouchers and booking confirmations issued by The Safari Boys are subject to current tariffs, terms and conditions under which the services are provided.

The Safari Boys is not responsible for costs incurred due to missed, canceled, or delayed flights, which will be born by the traveler.  In particular The Safari Boys is not liable for follow-on affects arising from the failure of any particular operator, such as the non-departure of a boat or plane. Any cancellations arising thereof will be completely the responsibility of the traveler. It remains the traveler’s sole responsibility to arrive at the starting point and departing at the and of the tour.

There is no agreement between you and The Safari Boys to provide any service for which we have not received and accepted payment from you.

Upon your inquiry we will provide a booking confirmation and at your request obtain provisional reservations. A detailed invoice will be send to you.

Provisional availability generally expires after two weeks. In order to confirm the availability we must receive the required deposits against the booking confirmation, at which point we will then confirm route bookings with the different establishments and destinations.

Deposits will be 20-50% of the published tour price.  After confirmation, payment in full is generally required 60 days prior to arriving.

Availability are not guaranteed until payment of the full deposit.  Delaying payment of advanced request and booking confirmation can lead to loss of ability to obtain the desired rate or to travel on the date required.

The contract for services is  formed in Namibian, once we have received deposits at our place of business and after we have confirmed the reservations with the establishments and destinations you will be send a confirmation and official company invitation. Neither price nor availability can be guaranteed by us and our partners until deposits are received and final confirmations are provided. If an  itinerary can not be met at the price quoted, as many different factors can change and you have indicated unwillingness to pay the difference we will return your deposit or payments.

Payment of a deposit against a confirmed booking will indicate your acceptance of that itinerary including any cancellation penalties associated with it, including the forfeiture of your deposit if you cancel. Please ensure that you understand the itinerary fully. Ultimately you must bear responsibility for ensuring that the planned itinerary conforms to your travel objectives, including price, quality and location, and if you have specific concerns you must raise them with us in the planning process.

In accepting an itinerary you agree to accept the terms and conditions of The Safari Boys who will facilitate your tour or safari.  This includes acceptance of the requirements to follow the direction of the safari guides in matters of safety or to avoid creating a nuisance to other travelers.  You can expect to have to sign liability waivers with the tour facilitator you travelling with.  Failure to abide by such terms and conditions, including directions of our guides and rules for safety and protection of wildlife and the environment can result in termination of your tour with full cancellation penalties and additional travel expenses that you must bear.

Prices on our website were believed accurate at the time they were posted, but should be taken as guidelines only, and we must confirm each tour price as we would like to allow you, with our guidance to customize your itinerary. Customized itineraries are also covered with this “Terms and Conditions.” Most tours are quoted in Namibian Dollars per person sharing. Single supplements will apply for individuals traveling alone or staying in separate accommodations. We reserve the right to amend prices at any time to reflect currency exchange rate fluctuations.  While it is rare that we must alter a price after confirmation, adverse currency moves of as much as 10% do occur very occasionally. Please note that exchange rates for small transactions can differ from officially quoted exchange rates by 4% or more.

Familiarize yourself with the “Terms and Condition” on the relevant route.  We have additional “Terms and Conditions” for each route or service. Tips and gratuities are always extra. The inclusion of meals, drinks, laundry and activities at the different establishment will always be per the standard provisions of the lodges and camps where we will be staying unless you make specific provisions with us.  These will be for you own account. The Safari Boys will provide breakfast, lunch and dinner during the tour unless otherwise stated in the “Terms and Conditions” of the relevant route. Guest will be welcome to pitch in and help with fire making, camp set up and cooking. After dinner cleaning will be on a rotational basis.  When otherwise stated meals will be for your own account. There will frequently be the opportunity to purchase snacks and drinks at transit stops or overnight locations. Drinking water, alcholic and other drinks will have to be purchased by yourself.

Transfers are included if so stated on your itinerary but not otherwise.

The following cancellation penalties will generally apply:

• Prior to 60 days: forfeiture of all deposits as stated above
• 60 – 30 days  -  forfeiture of 60% of the tour cost.
• less than 30 days – usually full forfeiture of all money paid.
• No show – if you fail to arrive, or cancel or modify any portion of your trip en route full cancellation penalties for the applicable portion of the trip will apply in addition to any new charges.

Any refunds will be subject to a confirmation of the banking costs and after that have been deducted paid into your accountant within 7 days after confirmation of the refunding.

Travel in Africa is filled with difficulties and unexpected occurrences, including flight cancellations, schedule changes and delays, impassable roads due to weather, and lodge or camp unavailability due to drought, flooding, or other unanticipated events.  These are conditions that are unforeseeable by us at the time of booking.  The Safari Boys and every partner working with your itinerary reserves the right to modify your itinerary, including changing the order or routing of your itinerary and substituting camps, lodges and tours of equivalent quality as conditions require.  In our experience, this is a very infrequent occurrence.

While we and our partners will generally attempt to accommodate reasonable modifications to your itinerary, after payment of the deposit, any changes requested by you are  subject to pro rata forfeiture of deposits, up to and including full cancellation fees. Any reasonable modification would include that the rest of your tour group agree to the modification and not cause significant escalating costs.  We will accommodate at most one substantial change without cancellation fees or penalties.

Late changes or changes en route at your request are difficult to accommodate and must be worked out with us at your expense.

Overland travel costs in Africa are very expensive because vehicles, safari vehicles especially, are very expensive and fuel costs are high.  En route deviations from an established itinerary, including modification of the number, type, location or duration of game drives may invoke additional costs that must be settled with us or our partners immediately.

You will have to read, understand and sign the “Terms and Conditions” of the vehicle hire company and the vehicle and equipment will be your responsibility. In the event of mechanical failure or a accident, we can provided the necessary support to assist you in dealing with the situation. Fuel costs and recovery costs in the case of a vehicle breakdown as a result of your negligence will be for your own account. Cash is the preferred payment for fuel in Namibia.

These are the responsibility of the traveler.  Requirements constantly change, and therefore you must consult both the consulates of the countries that you will visit and travel advisories issues by your country.  These advisories will also provide the traveler with information regarding safety concerns in the countries to be visited. You will need to obtain a visa if required and be sure to have it stamped into you passport.

In general, passports must be valid for a minimum of 6 months after your scheduled return.  You must have sufficient blank pages in your passport for visas and for entry and exit stamps.

Health concerns should be discussed with your physician prior to departure. The Center for Disease Control provides comprehensive information.

Some of the game parks in Southern Africa are in malarial areas.  Prophylactics should be taken, targeted to the strains that occur in the areas you will be visiting.  You are advised to consult with your physician before departure, and with a pharmacist in the country where you will be traveling.

International travel carries substantial risks due to delay, disruption and distance from medical care.  The traveler is emphatically advised to take out travel insurance covering trip cancellation/disruption and medical emergencies in order to cover nonrefundable tickets and prepaid land arrangements. We and all of our partners require that you have your own insurance to cover costs due to any medical or personal emergency, nor will they or we take responsibility for costs incurred by disruptions, delays or defaults beyond our control. We and our subagents bear no responsibility for such costs incurred by you.

We have “liability cover” to assist your own insurance cover and to confirm your safe return in case of emergencies

With heightened concerns about terrorism you should review Department of State Travel Advisories and the terms and conditions of any travel insurance that you subscribe to which you have subscribed.  Insurance may provide some limited protection against default by operators as well as some protection against the impact of terrorism, but you must review the terms of the policy carefully.

Neither we nor our partners can bear responsibility for any defaults beyond our control. We work with establishments and destinations that have proven records of reliability and are known to us personally.

Participation Clause [assumed risk] and waiver of liability

All activities are participated in on a voluntary basis by the participants with the knowledge of the dangers involved and the participant will agree to accept any and all risks.

During your participation in any tour, certain risks and dangers may arise, including but not limited to: the hazards of traveling outside your own country, travel in bush areas, travel by boat, canoe, raft, automobile, aircraft or other means of conveyances, the forces of nature, crime, terrorism, war and political unrest and accident or illness in remote areas without means of quick evacuation or medical facilities.  There are certain activities such as but not limited to hot-air ballooning, low level flying, walking safaris, canoe trips, white-water rafting, horseback and that have a certain degree of danger and carry with them inherent risks. Outside of  your own country, none of The Safari Boys staff and partners are subject to your local safety regulation and no particular level of safety standards are assured by The Safari Boys.

In particular, travel in remote parts of Africa involves travel over rough roads with the risk of accident.  Deadly attack by wildlife, though very rare, does occur.  Airline charter transfers involve landing on bush landing strips in small aircraft, and carries substantially higher risk of accident than on scheduled commercial flights. Safari camps and lodges are usually in unfenced areas of wildlife parks with the presence of wild animals in and around the campsite, particularly at night.  Debilitating injury and death can result from the attacks of wild animals. Canoeing will be in rivers with hippos and crocodiles.  Mountain climbing involves special risks including altitude sickness.

Participation Clause [assumed risk] and waiver of liability (Continued)

By acceptance of a booking confirmation and payment by you, the traveler agrees to the foregoing and also agrees that The Safari Boys will not become liable for any loss, injury or damage to personal property or otherwise in connection with accommodations, transportation or other services resulting directly or indirectly from any acts of God, dangers incident of the bush, the sea, by fire, machinery or equipment, or act of government or other authorities, actual or intended, wars whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, sickness, quarantines, medical or customs regulations, defaults, delays or cancellation or of changes in itinerary from any causes beyond the control of The Safari Boys. The traveler accepts that international law or the laws of the countries in which he is traveling may provide for substantially lower liability in the event of injury or loss than that provided by your own country.

It is here by agreed to between the participant and The Safari Boys that no claims will be made against The Safari Boys for bodily injury, emotional trauma, death and/or property damage, however caused, as a result of the travelers participation in airline travel, land travel, safaris, tours and related activities.  The Safari Boys will be released from all claims, actions, and demands that may occur for bodily injury death or property damage rising from participation in a tour.  The release of liability and assumption of  risk agreement is entered into on behalf of all members of the family participants including any minors.  This agreement is binding on your heirs, legal representatives and if any portion of the agreement is unenforceable, the remaining portions shall remain in full force and effect.

It is agreed to between the parties that this contract is formed in the District of Gobabis and subject to the laws of the Republic of Namibia. In the event a lawsuit is filed, the travelers agree to do so solely in the District of Gobabis.

Terrorism Clause: The well-known and very real risks of terrorism may impact any international travel. You must specifically check to ensure that any travel insurance you take out provides protection for travel disruption due to terrorism or international responses thereto.  The Safari Boys agreed to waive cancellation penalties in the event of travel disruption due to acts of terrorism. In those cases, the traveler will be afforded the option of rebooking his tour within one year of travel.

Should you be affected we will try to minimize the costs and impacts to you of rebooking. The traveler will be responsible for any costs incurred by the necessity of rebooking.

We are in the process of updating our Terms and Conditions pages. In the event of you needing to receive it by mail contact us.

Equipment and Vehicle Supplier

We are in the process of updating our Terms and Conditions pages. In the event of you needing to receive it by mail contact us.